James v. Global Tellink Corp., 852 F.3d 262 (3d Cir. 2017).  In this putative class action, plaintiffs were inmates at New Jersey correctional facilities.  They signed up with defendants for a service that would allow plaintiffs to telephone loved ones, attorneys, and others outside of the prisons. One plaintiff signed up via defendants’ website, while the others did so through an automated telephone service that used scripts and prompts.  Those who signed up by phone were

Roach v. BM Motoring, LLC, 228 N.J. 163 (2017).  Plaintiffs bought used cars from defendants.  In connection with those purchases, plaintiffs signed Dispute Resolution Agreements (“DRA’s”) that required any disputes to be arbitrated “in accordance with the rules” of the American Arbitration Association (“AAA”).  Several months later, plaintiffs filed for arbitration with the AAA, asserting claims under consumer protection statutes.  The DRA&

Midland Funding, LLC v. Bordeaux, 447 N.J. Super. 330 (App. Div. 2016).  This was a small claims case in which plaintiff sought to collect a consumer debt as to which it was an assignee.  After defendant filed an answer and a counterclaim under the Fair Debt Collection Practices Act, 15 U.S.C. §1692 et seq., plaintiff answered that counterclaim, and the parties began discovery, plaintiff moved to compel arbitration.  That motion was based on submission of a purported arbitrat